Category Archives: Business Process

  1. Going beyond the list: a true story

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    January 25, 2013 by eric9to5

    A long time ago, in an international bank 2 states away, a payment that mentioned a hotel passed through the …
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  2. Private Lives

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    January 24, 2013 by eric9to5

    Watchlists are not just the stuff of regulation; they can also be how the firm institutes its own set of …
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  3. Exceptional!

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    January 23, 2013 by eric9to5

    It would be really nice if all your data was of consistent quality and content. Nice, but not realistic… So, …
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  4. It’s a matter of trust – or is it?

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    January 21, 2013 by eric9to5

    Yes, this is a follow-on to my “Who does what” post – because there was an element I wanted to …
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  5. How hard do you look?

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    January 17, 2013 by eric9to5

    I have a mantra that I always use during training (and often on sales calls): we’re in the business of …
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  6. Time is of the essence

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    January 16, 2013 by eric9to5

    An essential question of any watchlist screening program is “when”, which actually comes in two flavors: When does the company’s …
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  7. Who does what

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    January 15, 2013 by eric9to5

    Determining which staff members can perform which functions, and can access which pieces of data, and can do what with …
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  8. No job is complete…

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    January 14, 2013 by eric9to5

    …until the paperwork is done. And there is more paperwork than you might think. Of course, if you get a …
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  9. What’s the frequency, Kenneth?

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    January 7, 2013 by eric9to5

    In a recent post, I suggested that workflow design be dictated, to some extent, by volumes. If you have lots …
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  10. Set phasers (not) to stun!

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    December 31, 2012 by eric9to5

    A lot of this seems daunting, doesn’t it? So many possible lists, system settings to consider… and so much work …
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